We strive to ensure your order is processed and shipped as quickly as possible. Here’s what you need to know:

Domestic Shipping (Australia)

• Orders are shipped via Australia Post.
• Processing time: 1-3 business days.

USA Shipping

• Orders ship from our USA warehouse using USPS Priority Mail.
• Processing time: 1-5 business days.
• Enjoy quick delivery with no international shipping fees.

International Shipping

• All other international orders are dispatched from our lab in Sydney, Australia, via DHL Express.
• Transit times provided at checkout apply to shipping only and do not account for customs clearance or potential delays.

Special Notes

• Some products are stocked exclusively at our Sydney lab but can be shipped to the USA. For these items, international shipping rates will apply.